Volume 4, 2016: Issue 2

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Title:

The information system mirror approach and knowledge management maturity assessment

Author(s):

Boštjan Delak, ITAD – Audit and Consultancy, Ljubljana / Faculty of Information Studies, Novo mesto, Slovenia

Abstract:

Nowadays, many organizations face the issues of information and communication technology (ICT) management and also issues related to knowledge management (KM). The organization undertakes various activities to assess the state of their ICT and KM. KM is vital for organizational progress and growth. KM is often perceived as an instrument leading to innovation. This paper summarizes the research regarding IS maturity assessment and also KM maturity assessment within different organizations where the authors have delivered either complete IS due diligence or made partial analysis – IS Mirror. The main objective of this research is to present and confirm the approach which could be used for IS maturity assessment and could be provided quickly and remotely. The paper presents results from several case studies and confirms the proposed hypothesis.

Keywords:

Information system maturity, IS maturity assessment, knowledge management, knowledge management maturity, KM maturity assessment

DOI:

https://doi.org/10.36965/OJAKM.2016.4(2)29-43

Type:

Research paper

Journal:

The Online Journal of Applied Knowledge Management (OJAKM), ISSN: 2325-4688

Publisher:

International Institute for Applied Knowledge Management (IIAKM)

Pages:

29-43