The critical factors for cloud computing adoption during SARS-CoV-2 pandemic

Rodolfo D. Vareschi; Winnie Ng Picoto

doi:https://doi.org/10.36965/OJAKM.2021.9(1)46-64

Volume 9, 2021: Issue 2

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Author(s):

Rodolfo D. Vareschi, ISEG – University of Lisbon, Portugal

Winnie Ng Picoto, ISEG – University of Lisbon, Portugal

Abstract:

Due to the rapid global spread of the pandemic caused by the new coronavirus, companies and institutions adopted precautionary measures to reduce the risk of contagion, such as asking employees to work remotely from their homes. In this scenario, cloud computing technology has proven to be a great ally of companies to overcome the crisis caused by the pandemic as it provides the necessary infrastructure to access the organizational systems and resources from anyplace, anywhere, and anytime. Although current research identifies important factors for cloud computing adoption, none has yet analyzed whether those are the same given the crisis cause by the pandemic. For this purpose, 18 factors were identified and presented to experts in cloud computing technology, to seek a consensus regarding the order of importance of these factors. Using the Delphi method conducted with two rounds of questions, an ordered list according to the degree of importance of the main factors that influence the adoption of cloud computing was obtained. According to the results, the six most important factors are: (1) adoption, migration, and acquisition cost; (2) availability and accessibility; (3) scalability; (4) cost of data confidentiality and availability loss; (5) security, and (6) customization.

Keywords:

Cloud computing, SARS-CoV-2, technology adoption, Delphi methodology.

DOI:

https://doi.org/10.36965/OJAKM.2021.9(2)46-64

Type:

Research paper

Journal:

The Online Journal of Applied Knowledge Management (OJAKM), ISSN: 2325-4688

Publisher:

International Institute for Applied Knowledge Management (IIAKM)

Received:

26 October 2021

Revised:

2 December 2021; 21 December 2021

Accepted:

22 December 2021

Accepting Editor:

Meir Russ

Pages:

46-64

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Volume 9, 2021: Issue 2
		Download the article (Free)
Title:	The critical factors for cloud computing adoption during SARS-CoV-2 pandemic
Author(s):	Rodolfo D. Vareschi, ISEG – University of Lisbon, Portugal Winnie Ng Picoto, ISEG – University of Lisbon, Portugal
Abstract:	Due to the rapid global spread of the pandemic caused by the new coronavirus, companies and institutions adopted precautionary measures to reduce the risk of contagion, such as asking employees to work remotely from their homes. In this scenario, cloud computing technology has proven to be a great ally of companies to overcome the crisis caused by the pandemic as it provides the necessary infrastructure to access the organizational systems and resources from anyplace, anywhere, and anytime. Although current research identifies important factors for cloud computing adoption, none has yet analyzed whether those are the same given the crisis cause by the pandemic. For this purpose, 18 factors were identified and presented to experts in cloud computing technology, to seek a consensus regarding the order of importance of these factors. Using the Delphi method conducted with two rounds of questions, an ordered list according to the degree of importance of the main factors that influence the adoption of cloud computing was obtained. According to the results, the six most important factors are: (1) adoption, migration, and acquisition cost; (2) availability and accessibility; (3) scalability; (4) cost of data confidentiality and availability loss; (5) security, and (6) customization.
Keywords:	Cloud computing, SARS-CoV-2, technology adoption, Delphi methodology.
DOI:	https://doi.org/10.36965/OJAKM.2021.9(2)46-64
Type:	Research paper
Journal:	The Online Journal of Applied Knowledge Management (OJAKM), ISSN: 2325-4688
Publisher:	International Institute for Applied Knowledge Management (IIAKM)
Received:	26 October 2021
Revised:	2 December 2021; 21 December 2021
Accepted:	22 December 2021
Accepting Editor:	Meir Russ
Pages:	46-64