Volume 10, 2022: Issue 3 (Special Issue)

 Download the article (Free)

Title:

Understanding knowledge hiding behaviors in the workplace using a serious game data collection approach

Author(s):

Kaiyu Yang, IKI-SEA – Bangkok University, Thailand

Vincent Ribiere, IKI-SEA – Bangkok University, Thailand

Anne Bartel-Radic, Université Grenoble Alpes, Grenoble INP, CERAG, France

Abstract:

Knowledge hiding, knowledge hoarding, and knowledge withholding have drawn increasing research attention in recent decades. Most researchers approached this topic by collecting quantitative data using questionnaires with self-reported scales. However, the underreporting nature of self-report measurement, particularly when studying sensitive and socially undesirable behavior, has been identified as a prominent limitation in extant research, which shows the urgent need for less biased and more innovative research methods. Scenarios incorporating critical incidents that represent a simulation of actual working conditions appear to be a relevant technique to address the above-mentioned shortcoming. Hence, an experimental design, adopting meticulously crafted scenarios, is worth investigating. This paper presents the value of using serious games/simulations to collect data related to knowledge hiding behaviors as well as the design stages of a knowledge hiding serious game.

Keywords:

Knowledge hiding, research method, serious game.

DOI:

https://doi.org/10.36965/OJAKM.2022.10(3)27-45

Type:

Research paper

Journal:

The Online Journal of Applied Knowledge Management (OJAKM), ISSN: 2325-4688

Publisher:

International Institute for Applied Knowledge Management (IIAKM)

Received:

28 May 2022

Revised:

15 September 2022; 18 December 2022

Accepted:

18 December 2022

Accepting Editors:

Mírian Oliveira, Carla Curado, and Andrea Raymundo Balle

Pages:

27-45